Posts Tagged ‘fail’
Not confidence-inspiring
When you’re talking to a customer service rep and they ask if they can call you back because it will take a few minutes to find the information you requested, that’s OK. What’s not OK is for that rep to not ask for a phone number, especially when said number was neither asked for nor…
Read the Full PostMisconceptions about Misconceptions
On the way back to the office after lunch today, there were two young women standing on the sidewalk. They were wearing bright green vests festooned with GREENPEACE in large friendly letters. One of them approached me and my coworker and said, “Good afternoon, gentlemen.” I had noticed the word on their vests, which negated…
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